Privacy Policy

1. Privacy at a glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section ‘Information on the data controller’ in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the data provided will also be used to process contractual offers, orders or other enquiries.

What rights do you have regarding your data?

You have the right at any time, free of charge, to obtain information regarding the origin, duration and the purpose of your stored personal data, free of charge. You also have the right to request the rectification or erasure of this data. If you have given your consent to data processing, you may withdraw this consent at any time with effect for the future. , under certain circumstances, you have the right to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

You may contact us at any time regarding this matter or any other questions you may have about data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be analysed for statistical purposes. This is primarily carried out using so-called analytics programmes.

Detailed information on these analytics programmes can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter ‘IONOS’) . When you visit our website, IONOS collects various log files, including your IP addresses. For further details, please refer to IONOS’s privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Article 6(1)(f) of the GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data Processing on Behalf of the Controller

We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information on the data controller

The data controller responsible for data processing on this website is:

Dr Jelena Schmitz
Eschenbachstr. 30 · 60596 Frankfurt

Telephone: 069 66129982
Email: info@kieferorthopaedin-frankfurt.de

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.)

Retention period

Unless a more specific retention period is stated within this privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you make a legitimate request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.

General information on the legal bases for data processing on this website

Where you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, provided that special categories of data as defined in Article 9(1) of the GDPR are being processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49( 1(a) of the GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25(1) of the TDDDG. You may withdraw your consent at any time. If your data is required for the performance of a contract or to take pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, where your data is necessary to comply with a legal obligation, we process it on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. The relevant legal bases applicable in each individual case are set out in the following paragraphs of this privacy policy.

Note on the transfer of data to third countries that do not offer an adequate level of data protection, and the transfer to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that do not offer an adequate level of data protection, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that, in third countries that do not offer an adequate level of data protection, a level of data protection comparable to that of the EU cannot be guaranteed.

We would like to point out that the USA, as a safe third country, generally offers a level of data protection comparable to that of the EU. Data transfers to the USA are therefore permitted if the recipient holds certification under the “ EU-US Data Privacy Framework“ (DPF) or has appropriate additional safeguards in place. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external parties. In some cases, this requires the transfer of personal data to these external parties. We only disclose personal data to external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. e.g. the disclosure of data to tax authorities), where we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) of the GDPR, or where another legal basis permits the disclosure of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement will be concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6( 1(e) or (f) of the GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS PROFILING BASED ON THESE PROVISIONS. THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY NOTICE. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR regarding the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO& to profiling, insofar as it is linked to such direct marketing. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of a breach the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data­üportability

You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

Access, rectification and erasure

Subject to the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and duration , and the purpose of the data processing, and, where applicable, a right to have this data rectified or erased. You may contact us at any time regarding this matter or any other queries relating to personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time in this regard. The right to restriction of processing applies in the following cö

• If you dispute the accuracy of your personal data held by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request that the processing of your personal data be restricted instead of it being erased.
• If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests must be carried out between your interests and ours. Until it has been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data & – apart from its storage – may only be processed with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the & transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address bar changes from “http://“ to “https://&ldquo” and by the padlock icon in your browser bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Objection to promotional emails

We hereby object to the use of contact details published in accordance with the legal requirement to provide an imprint for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising being sent, for example via spam emails.

4. Data collection on this website

Cookies

Our website uses so-called “cookies”. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos) . Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g. the shopping basket function) or to optimise the website (e.g. cookies for measuring website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically fault-free and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) GDPR and § 25(1) TDDDG); consent may be withdrawn at any time.

You can configure your browser so that you are informed when cookies are set and only allow cookies on a case-by-case basis, restrict or generally refuse the acceptance of cookies for specific purposes or in general, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.

If further cookies and services are used on this website, you can find this information in this privacy policy.

Real Cookie Banner

Our website uses Real Cookie Banner’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in accordance with data protection regulations. This technology is provided by devowl.io GmbH, Tannet 12, 94539 Grafling (hereinafter “Real Cookie Banner”).

Real Cookie Banner is installed locally on our servers, meaning no connection is established with the servers of the Real Cookie Banner provider. Real Cookie Banner stores a cookie in your browser to enable us to associate the consents you have given or their withdrawal with you . The data collected in this way is stored until you request us to delete it, delete the Real Cookie Banner cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

Real Cookie Banner is used to obtain the legally required consents for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is not combined with other data sources.

The collection of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – to this end, the server log files must be recorded.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including any personal data it contains (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not pass on this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all & other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) where this has been requested; consent may be withdrawn at any time.

The data you send to us via contact enquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored ceases to apply (e.g. once your enquiry has been dealt with) . Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Doctolib

On our website, you have the option to book appointments with us. We use Doctolib for appointment booking. The provider is Doctolib GmbH, Mehringdamm 51, 10961 Berlin (hereinafter “Doctolib”) .

To book an appointment, you enter the requested data and your preferred date into the form provided on our website or on our Doctolib page. The data you enter is used for the planning, conduct and, where applicable, follow-up of the appointment. The appointment data is stored on Doctolib’s servers on our behalf; you can view Doctolib’s privacy policy here: https://media.doctolib.com/image/upload/v1682432985/ legal/B2C-PrivacyPolicy-Apr-23-DE.pdf.

The data you have provided will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored ceases to apply. Mandatory legal provisions – in particular retention periods – remain unaffected.

The legal basis for data processing is Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that the process of arranging appointments with prospective customers and clients is as straightforward as possible. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR / Article 9(2)(a) of the GDPR and § 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data processing on behalf of a client

We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

5. Analytics tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or carry out any independent analysis. It serves solely to manage and activate the tools integrated via it. However, Google Tag Manager does record your IP address, which may also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and § 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s origin. This data is associated with the user’s respective device. It is not linked to a user ID.

Furthermore, Google Analytics enables us, amongst other things, to record your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the collected data sets and employs machine learning technologies in its data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transferred to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Article 6( 1(a) of the GDPR and § 25(1) of the TDDDG. Consent may be withdrawn at any time.

Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

IP anonymisation

Google Analytics IP anonymisation is enabled. This means that your IP address is truncated by Google within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and processed there . On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on how Google Analytics handles user data can be found in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data processing on behalf of the controller

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

IONOS WebAnalytics

This website uses the analytics services provided by IONOS WebAnalytics (hereinafter: IONOS). The provider is 1& 1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. As part of the analyses carried out with IONOS, visitor numbers and behaviour (e.g. number of page views, duration of a website visit, bounce rates), visitor sources (i.e. which page the visitor came from), visitor locations and technical data (browser and operating system versions). For this purpose, IONOS stores the following data in particular:

• Referrer (previously visited website)
• Requested website or file
• Browser type and browser version
• operating system used
• device type used
• time of access
• IP address in anonymised form (used solely to determine the location of access)

According to IONOS, data collection is carried out in a fully anonymised manner, meaning that it cannot be traced back to individual persons. Cookies are not stored by IONOS WebAnalytics.

The storage and analysis of the data are carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the statistical analysis of user behaviour in order to optimise both its website and its advertising. Where the relevant consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. nbsp;e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Further information on data collection and processing by IONOS WebAnalytics can be found in the IONOS Privacy Policy at the following link: https://www.ionos.de/terms-gtc/datenschutzerklaerung/

Data processing on behalf of the controller

We have entered into a data processing agreement (DPA) for the use of the aforementioned service. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”) , Gordon House, Barrow Street, Dublin 4, Ireland.

Google Conversion Tracking enables Google and us to recognise whether a user has carried out certain actions. For example, this allows us to analyse which buttons on our website are clicked and how often, and which products are viewed or purchased particularly frequently. This information is used to compile conversion statistics. We are informed of the total number of users who have clicked on our adverts and the actions they have carried out. We do not receive any information that would allow us to personally identify the user Google itself uses cookies or similar recognition technologies for identification purposes.

The use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.

Further information on Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF) . The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

6. Plugins and tools

YouTube with enhanced data protection

This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites on which YouTube is embedded, a connection is established with YouTube’s servers. In doing so, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalise your browsing experience on YouTube. Adverts displayed in enhanced privacy mode are also not personalised. No cookies are set in enhanced privacy mode. Instead, however, so-called local storage elements are stored in the user’s browser; these contain personal data in a similar way to cookies and can be used for recognition purposes. Details on enhanced privacy mode can be found here: https:// support.google.com/youtube/answer/171780.

Where applicable, further data processing operations may be triggered after a YouTube video is played, over which we have no control.

The use of YouTube is in the interests of presenting our online services in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Further information on data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Font Awesome (locally hosted)

This site uses Font Awesome to ensure consistent font display. Font Awesome is installed locally. No connection is made to servers operated by Fonticons, Inc.

Further information on Font Awesome can be found in the privacy policy for Font Awesome at: https://fontawesome.com/privacy.

Google Maps

This site uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service enables us to embed map content on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence over this data transfer. When Google Maps is activated, Google may use Google Fonts to ensure consistent font display. When you access Google Maps, your browser loads the required web fonts into its cache to display text and fonts correctly.

The use of Google Maps is in the interests of presenting our online services in an appealing manner and ensuring that the locations specified on our website can be easily found. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/ gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

Further information on the handling of user data can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

The company is is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”) , Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to verify whether data entry on this website (e.g. in a contact form) is carried out by a human or by an automated programme. To this end, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, the length of time the website visitor spends on the website, or the mouse movements made by the user) . The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

In this context, Google acts purely as a data processor within the meaning of Article 28 of the GDPR and will not use the data collected in this way for its own purposes. The use of the tool is based on a data processing agreement (DPA) with Google.

The storage and analysis of the data is carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated scraping and from SPAM . Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. nbsp;device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards when data is processed in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this is available from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Wordfence

We have integrated Wordfence into this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter “Wordfence”).

Wordfence serves to protect our website against unauthorised access or cyberattacks of any kind. To this end, our website establishes a permanent connection to Wordfence’s servers so that Wordfence can cross-reference its databases with the access attempts made on our website and block them where necessary.

The use of Wordfence is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and § 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s end device (e.g. e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Further details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Data processing on behalf of the controller

We have entered into a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Processing of customer and contract data

We collect, process and use personal customer and contract data for the purpose of establishing, , to structure the content of, and to amend our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill them for it. The legal basis for this is Article 6(1)(b) of the GDPR.

The customer data collected will be deleted once the order has been completed or the business relationship has ended, and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.